1. Information We Collect
Information You Provide
- Account Data: name, email, password, and preferences.
- Payment Data: processed by third-party providers; we receive limited billing metadata (e.g., last 4 digits, billing zip, status).
- Uploads: pet photos and any captions/inputs you submit. Please avoid sensitive personal data in uploads or backgrounds where possible.
- Support: info you share when contacting us.
Information Collected Automatically
- Usage Data: pages viewed, features used, timestamps, referral URLs.
- Device/Log Data: IP address, browser type, operating system, device identifiers, crash logs.
- Approximate Location: derived from IP (city/region level) to localize experiences and detect fraud.
2. How We Use Information
- Provide, operate, and improve the Services (including generating images and enhancing models/workflows).
- Authenticate users, process transactions, and provide customer support.
- Personalize content and measure performance.
- Maintain safety, prevent spam/fraud/abuse, and enforce policies.
- Comply with legal obligations and exercise legal claims.
We do not sell your personal information.
3. How We Share Information
- Service Providers: cloud hosting, storage/CDN, analytics, payment processing, email, and customer support tools—bound by contractual confidentiality/data protection obligations.
- Legal/Compliance: to comply with law, respond to lawful requests, or protect rights, safety, and property.
- Business Transfers: in connection with a merger, acquisition, financing, or asset sale (we will continue to protect your data).
We do not share your photos with advertisers or third parties for their independent marketing.
4. Cookies & Tracking
We use cookies and similar technologies (e.g., local storage, pixels) to remember settings, keep you signed in, analyze traffic, and improve the Service. You can control cookies through your browser settings. Where required by law, we display a consent banner to manage preferences.
5. Data Storage & Retention
- Uploads: photos may be stored temporarily to generate images. If you choose to save them in your account, they persist until you delete them or your account. Otherwise, we aim to delete transient uploads automatically after processing.
- Account/Transaction Data: retained while your account is active and as needed to comply with legal, tax, and audit requirements.
6. Security
We employ reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure; you use the Services at your own risk.
7. Your Rights
Your privacy rights depend on your location and may include:
- Access, Rectification, Erasure: request a copy, correct inaccuracies, or delete data.
- Restriction & Objection: limit or object to certain processing.
- Portability: obtain your data in a portable format.
- Consent Withdrawal: where processing is based on consent.
- Appeal/Complaint: contact us or your local supervisory authority.
To exercise rights, email privacy@pixdabble.com. We may verify your request and, where permitted, respond within the applicable timeframe.
GDPR Notice (EEA/UK)
Legal bases include performance of a contract, legitimate interests (e.g., service improvement, security), consent (e.g., certain analytics/marketing), and compliance with legal obligations. You may lodge a complaint with your local authority (e.g., ICO in the UK).
CCPA/CPRA Notice (California)
We disclose categories of personal information to service providers for business purposes; we do not sell your personal information. You have rights to know, delete, correct, and opt out of sharing for cross-context behavioral advertising. Use the email above to exercise rights or an in-product link if provided.
8. International Transfers
We may process and store information in countries outside your own. Where required, we use appropriate safeguards (e.g., SCCs/IDTA) for transfers from the EEA/UK.
9. Children's Privacy
The Services are not directed to children under 13 (or the age of digital consent in your region). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.
10. Changes to This Policy
We may update this Policy periodically. Material changes will be communicated (e.g., site notice or email). Your continued use after the effective date means you accept the updated Policy.
11. Contact Us
Questions or requests? Contact us here.